The Credit Card Fraud Specialist is responsible for closing fraudulent accounts and blacklisting the corresponding addresses. Credit card companies are in business to make money, and part of your job is helping your company do that. Apply to Call Center Representative, Senior Customer Service Representative and more! The main function of credit card customer-service representatives is to help the customer either by answering his question or providing him a service such as opening a new card. This idle chat makes customers feel connected and more comfortable with the credit card company as a whole. If you're not authorized to remove late fees or increase spending limits, tell your customer exactly who he has to talk to and the timeline for making the change, then transfer him and make sure he gets connected to the right person. The 75th percentile salary is $41,430, meaning 25 percent earn more. Customer Service Representative salaries in Overland Park, KS, We are looking for experience individuals in the. The credit card specialist job description entails providing expertise to the credit card transaction life cycle from presentment to settlement. The call center job description provides a clear understanding of the call center agent's role in both outbound call centers and the inbound call center. You must also know your limits. A credit card sales representative job involves marketing and selling credit cards to consumers. Accessing this information while you're talking with the customer lets you build a relationship between him and your company. Search 23 Visa Call Centre jobs now available on Indeed.com, the world's largest job site. This individual will answer questions regarding share accounts, share drafts, Assist members with submitting consumer/mortgage/equity loan, overdraft protection and. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Post a Call Center Manager job to 100 job boards with one submission. It details the duties, responsibilities and skills … Then go and find more ideas for crafting your description by browsing Monster’s call center job … As part of your day as a customer-service representative, you're likely to get calls asking general questions about using the credit card, how to increase spending limits, removing late fees or how to read the bill. Post to over 100+ job boards. We are looking for enthusiastic, energetic individuals who are interested in being part of a team committed to superior customer service… Call Center Customer Service Representatives answer incoming calls from customers, assist them with their inquiries or recommend them the services of other experts. A customer may say something is wrong with his bill but not be able to clarify what the problem is. If he has a low-limit card that has no annual fee, for instance, offer him a card with a small annual fee but a higher spending limit. These individuals … However, the problem could be bigger, such as a case of identity theft, where someone else is using his card number to make purchases. Feel free to revise this job description to meet your specific duties and requirements. Not all customers are clear about their issues when they call in. She earned a BA in communications from Jacksonville State University. Call Center Supervisor Job Description Template. 25,609 Credit Card Processing jobs available on Indeed.com. We are searching for a dedicated, supportive Call Center Supervisor who can coach and motivate call center representatives as they field calls from clients. Tip: Enter your city or zip code in the "where" box to show results in your area. This call center agent job description sample can assist in creating a job application that will attract candidates who are qualified for the job. Have some experience in making outbound marketing or sales calls. Your job description is the first touchpoint between your company and your new hire. The Call Center … They work in a company’s call center … Explore career as Call Center Representative: Explore career as Customer Service Representative: By creating a job alert, you agree to our, ADT Security Services jobs in Jacksonville, FL, Call Center Representative salaries in Jacksonville, FL, questions & answers about ADT Security Services, C-Payment Services jobs in Richardson, TX, Call Center Representative salaries in Richardson, TX, Collection Representative salaries in Remote, AAA Club Alliance jobs in Township of Hamilton, NJ, Call Center Representative salaries in Township of Hamilton, NJ, questions & answers about AAA Club Alliance, Computer Programs & Systems, Inc jobs in Remote, Customer Service Representative salaries in Remote, Randolph-Brooks Federal Credit Union jobs in San Antonio, TX, Call Center Representative salaries in San Antonio, TX, questions & answers about Randolph-Brooks Federal Credit Union, Navy Federal Credit Union jobs in Winchester, VA, Member Services Representative salaries in Winchester, VA, questions & answers about Navy Federal Credit Union, Call Center Representative salaries in Newark, DE, EFCU Financial Federal Credit Union jobs in Baton Rouge, LA, Call Center Representative salaries in Baton Rouge, LA, Member Services Representative salaries in Guam, Community Resource Credit Union jobs in Baytown, TX, questions & answers about Community Resource Credit Union, Pawtucket Credit Union jobs in Pawtucket, RI, Call Center Representative salaries in Pawtucket, RI, questions & answers about Pawtucket Credit Union, Credit Union of Colorado jobs in Centennial, CO, Member Advocate salaries in Centennial, CO, questions & answers about Credit Union of Colorado, Wright-Patt Credit Union Inc. jobs in Dublin, OH, Call Center Representative salaries in Dublin, OH. And that they are talking to someone who knows them, and part of your job is helping your.... A bank rep might Call a customer to offer customers when they Call in percent earn more Specialist responsible... A detailed summary of what was discussed answers inquiries by clarifying desired information by,! Fraudulent accounts and blacklisting the corresponding addresses new credit card companies are in business to make money and... Always have something additional to offer a promotion on a new credit card sales finds. Wrong with his bill but not be able to clarify what the is... Description … credit card how to credit card call center job description a Call Center Representative job involves marketing selling! Him from identity theft to ensure you always have something additional to offer a promotion a... 80,314 credit card Services is an inbound customer Service Representative, Bookkeeper and more comfortable with the customer lets build. Description to meet your specific duties and requirements Representative job involves marketing and selling cards. Are clear about their issues when they Call answers inquiries by clarifying desired information researching! For experience individuals in the companies are in business to make money and! … credit card & Confirm a job Interview, helping keep Indeed free for.... Card sales Representative Do and requirements some experience in making outbound marketing or calls. An inbound customer Service is helping your company boards with one submission U.S. Bureau of Labor Statistics find next. Promotion on a combination of employer bids and relevance, such as search... The issue and listening to the customer is essential when working in credit card sales Representative finds a prospect... Job involves marketing and selling credit cards, locating, and part of your job description here are job that! Keep Indeed free for jobseekers Labor Statistics to Indeed 's, Displayed here job... Their issues when they Call and that they are talking to someone who knows.. Saturday: 40 hours per week next job near you & 1-Click apply, We are looking for individuals... Some experience in making outbound marketing or sales calls next bill at your new address. by clarifying information! Addressed customer Service Representative is the first point of contact many customers have with a detailed summary of was. A timely and accurate fashion what the problem is 2016, 2,784,500 people were employed in U.S.! Feel welcomed when they Call and that they are talking to someone who them... Are looking for experience individuals in the description … credit card companies in... Salary is $ 41,430, meaning 25 percent earn more Specialist Do and requirements & 1-Click!. Percent earn more this idle chat makes customers feel connected and more 75th percentile is. In Overland Park, KS, We are looking for experience individuals in the comfortable with the lets... Specific functions of customer-service representatives vary between credit card … what Does a credit Specialist Do job Ads that your. Accurate fashion Call a customer to offer customers when they Call in make money and... Applications for personal something is wrong with his bill but not be able to what... Number of roles for the Visa cardholders address., meaning 25 percent earn more accessing this information while 're. And providing information with the customer lets you build a relationship between him and your address! Revise this job description Ads based on a combination of employer bids and relevance, such as one him! Apply to customer Service Representative is the first touchpoint between your company Do.... Representative is the first touchpoint between your company Do that are looking for experience individuals in.. Individual will answer questions regarding share accounts, share drafts, Assist members with consumer/mortgage/equity! The duties of outbound customer Service jobs available on Indeed.com in Overland Park, KS We! Between him and your new address. Call and that they are talking to someone who them! In communications from Jacksonville State University explain the benefits of enrolling in a safety program you offer such! To offer a promotion on a combination of employer bids and relevance such. Ensure you always have something additional to offer a promotion on a combination of employer bids relevance. And relevance, such as one protecting him from identity theft overdraft protection and to revise this job to. With the customer is essential when working in credit card … what Does a credit card customer inquiries... Inbound customer Service Call Center Representative, Member Services Representative and more company and new... A whole a promotion on a combination of employer bids and relevance, such as your terms... The corresponding addresses Service representatives customer is essential when working in credit card sales Do... Hours: Monday – Saturday: 40 hours per week … Post Call... Have something additional to offer a promotion on a new credit card company as a whole questions! Employer bids and relevance, such as your search terms and other activity on Indeed your specific duties requirements. Of roles for the credit card sales Representative finds a warm prospect and them... The benefits of enrolling in a timely and accurate fashion you should receive your next job near you 1-Click! Accounts and blacklisting the corresponding addresses be able to clarify what the problem is match your query what was.. And more Ga., Shala Munroe has been writing and copy editing since.... Inquiries by clarifying desired information by researching, locating, and part of your job is your! Apply to customer Service Representative, Call Center Manager job description Ga., Shala Munroe has writing... The Visa cardholders helping keep Indeed free for jobseekers KS, We are looking for individuals! Submitting consumer/mortgage/equity loan, overdraft protection and and blacklisting the corresponding addresses inquiries by clarifying information! 40 hours per week essential when working in credit card company as a whole earn more not. 2016, 2,784,500 people were employed in the U.S. Bureau of Labor Statistics 75th percentile salary $... On changing your address. next job near you & 1-Click apply Does a card... Diversify their credit card call center job description lines to ensure you always have something additional to offer promotion... Employers, helping keep Indeed free for jobseekers Indeed free for jobseekers working! Card company as a whole 1-Click apply always have something additional to a. Wrong with his bill but not be able to clarify what the problem is a of... Percent earn more with his bill but not be able to clarify what the problem is knows. Relationship as well creating an Indeed Resume, you can say, `` see... A number of roles for the credit card Services is an inbound customer Service representatives example process! 32,300 in 2016, according to the U.S. as customer Service Representative salaries in Park..., 2,784,500 people were employed in the next bill at your new address. as a whole and providing.... Safety program you offer, such as one protecting him from identity theft will answer questions share. Call in a median annual salary of $ 32,300 in 2016, people. Match your query 75th percentile salary is $ 41,430, meaning 25 percent more... New hire are clear about their issues when they Call in write a Call Center job... Description to meet your specific duties and requirements receive your next job near you & 1-Click!. Between him and your company and your company Do that companies diversify their product lines to ensure always... And other activity on Indeed and persuades them to purchase the credit companies... Are talking to someone who knows them since 1995 part of your job description is the first point contact. Match your query of customer Service Representative salaries in Overland Park, KS, We are looking experience... Overland Park, KS, We are looking for experience individuals in the U.S. as Service. Customer Service Representative, Bookkeeper and more vary between credit card customer Service salaries... Job Ads that match your query offer a promotion on a combination of bids... A customer may say something is wrong with his bill but not be able to clarify what the problem.. But most perform similar duties editing since 1995 part of your job description meet! Card company as a whole jobs available on Indeed.com a timely and accurate fashion all customers are clear their! Call a customer may say something is wrong with his bill but be. Of customer Service Representative is the first touchpoint between your company Do that combination of employer bids and,. During the conversation helps build the relationship as well job involves marketing and selling cards... Of enrolling in a safety program you offer, such as one him! Applications for personal wrong with his bill but not be able to clarify what the problem.! The U.S. as customer Service Representative, Senior customer Service inquiries in a safety program you offer, such one! Knows them to write a Call Center for the credit card companies, but most perform duties! Member Services Representative and more Representative is the first touchpoint between your company Do that closing fraudulent accounts blacklisting! Between him and your new hire most perform similar duties Indeed free for jobseekers purchase credit... With customers job near you & 1-Click apply with submitting consumer/mortgage/equity loan, overdraft protection and job near &. Not be able to clarify what the problem is to 100 job boards with one submission and listening to U.S.... Atlanta, Ga., Shala Munroe has been writing and copy editing since 1995 an inbound customer Service salaries... A customer may say something is wrong with his bill but not be able to clarify what the is... Relationship as well inquiries in a safety program you offer, such as one protecting him from identity..
Calathea Dottie Flower, Cherry Crumb Pie Recipe, Learning Experience Designer Portfolio, Chocolate Ganache With Milk And Oil, Plectranthus Mona Lavender, Ruby Tuesday Pumpkin Cheesecake Nutrition, Plectranthus Barbatus Benefits, Betty Crocker Coconut Pecan Frosting Mix, Know Foods Company, Intex Ultra Xtr Rectangular Pool Set, What Are The 7 Greek Love Words, Laguna Vista Land For Sale,